XUNISON FOR SERVICE PROVIDERS

Xunison care

Our Xunison Care platform offers service providers the capability to administer and monitor CPE features including mesh set-up, smart home, energy management, ATV, IoT security and parental control supporting 5G, 4G LTE and Wi-Fi features

Life is complicated but your home doesn’t have to be

Remote router and mesh management

Finally a solution to fully manage the in home customer experience, visibility of all connected devices and performance metrics

Full in-home diagnostics

Our unique topology diagrams and colour coded connection data for each connected device show clearly when an issue is on the network

Customer care and support

Improve efficiency of call resolution and customer experience by using the Xunison Care platform to provide deep in home visibility, supported by direct Level 3 Xunison team access

Enhance your proposition

Providing great customer experience is a key platform output but even more than that, it’s an opportunity to upsell new and exciting services all supported within the same solution

Our customer experience solution

We offer a system-level solution with the capability to deploy, integrate and administer the Customer Premises Equipment (CPE) or ‘broadband router’, monitor its performance and rapidly assist with any issues that may arise whether the infrastructure is IoT or hosted on Cloud platforms such as Microsoft Azure, AWS or OVH.

Xunison Care also provides the end-user with the capability to manage their CPE device and smart home from their handset via a mobile app, Android TV and/or their Internet browser as a first port of call when troubleshooting.

Xunison hub

Built only with Qualcomm chips ensuring superior connectivity, reliability and performance, Xunison Hub offers innovative routers that adapt to support Wi-Fi mesh, 4G/5G, smart home, IPTV, and much more with simple set-up and intuitive navigation for the end user. 

Qualcomm Wifi 6 with Mesh Technology

5G with Mesh

Matter Ready Smarthome

Android TV

Parental Control & IoT Security

Xunison hub

Built only with Qualcomm chips ensuring superior connectivity, reliability and performance, Xunison Hub offers innovative routers that adapt to support Wi-Fi mesh, 4G/5G, smart home, IPTV, and much more with simple set-up and intuitive navigation for the end user. 

Qualcomm Wifi 6 with Mesh Technology

5G with Mesh

Matter Ready Smarthome

Android TV

Parental Control & IoT Security

Xunison App

Smarthome management all in one place
Management platform
End user management for an entire household eco system in one simple application
Smart home device wizard
Easy to set up Wi-Fi, mesh, devices, accessories and more
Xunison capture
Integrated indoor and outdoor DVR security software
Categorise by room
Create room scenes and automations
Check device usage
As the cost of living becomes a growing concern, the Xunison app monitors energy consumption data and individual usage optimising households efficiency

Xunison capture

Xunison Capture is our Digital Video Recorder (DVR) product designed specifically to be branded by our Service Provider Partner and integrated with their own offering of security camera products.

Our DVR software integrates outdoor, indoor and doorbell cameras, allowing customers secure and easy access to security camera recordings and live streaming from TV, Web UI and/or our iOS/Android mobile application while also providing alerts for activation triggers such as when the doorbell is pressed or movement is detected. ​

Both video and configuration access are available via the Xunison Android and iOS mobile apps, providing the end-user with a seamless user experience for Router, Smart Home and DVR administration.

Xunison accessories

We are still in the Age of Adoption where customers are gradually building out their integrated smarthomes. This reticence is often dictated by the challenges of set up and customization.

As we are the manufacturer and the software provider we have a greater capacity than others to simplify. Via the Xunison App, pairing, connecting and tailoring specifications to the end users needs have never been easier.

We currently offer approximately 40 additional devices, from video doorbell, outdoor, indoor cameras and a wide variety of sensors to allow a customer enable a truly connected home.

Wireless Doorbell

Life is busy. Keep on top of the comings and goings in your home with an integrated camera doorbell complete with DVR capability allowing you to watch back over up to 30 days of footage.

Battery Cameras

Ideal for use both indoors and outdoors, this long-life battery-powered camera allows you to view, record, and retrieve footage throughout the home.

Contact Sensors

Apply to doors and windows throughout the property and receive an alert to your phone when one has been opened. Upgrade by pairing with our Siren Alarm so trigger a deterrent house alarm.

Android TV
Android Television (ATV) is an Internet based TV streaming solution that provides end-users with the capability to:
Management platform
End user management for an entire household eco system in one simple application
Smart home device wizard
Easy to set up Wi-Fi, mesh, devices, accessories and more
Xunison capture
Integrated indoor and outdoor DVR security software
Categorise by room
Create room scenes and automations
Check device usage
As the cost of living becomes a growing concern, the Xunison app monitors energy consumption data and individual usage optimising households efficiency

Matter Ready Smarthome

Matter, for the first time really allows customer mix their smart home ecosystem, using devices previous restricted by the communication method it was designed for. Compatibility is no longer as much of an obstacle with Xunison Hub acting as a home gateway to link all Matter enabled peripheral devices.

IoT Security

Our IoT Security not only protects the customer’s PC, Tablets, and mobile phones but also their smart home devices including cameras from cyberattacks. Through Xunison Care and Xunison App, we provide customers with the following:

Reports

Security Status Reports from the last 7 days

 
Internet traffic
Available in certain territories, this highlights the total traffic scanned providing the internet traffic accessed by users
Security score
Based a weighted structure
Threat detection
Number of Threats blocked by our security system with breakdown on threat details, recommendation of threats, attack logs and breaches found
Parental Control

Our parental control solution is a central factor in our Xunison Care and Xunison App offerings, allowing the end-user the ability to monitor their child’s internet activity, restrict access to certain sites and apps as needed and receive detailed reports on screen time with the ability to block internet access on any device for a specific duration.

Web activity
End users can monitor web activity within their home, from the current day, to the entire previous 30 days. Options to bar websites and applications that are deemed inappropriate.
Time supervision
Shows the report of the time spent by each device, per day (also last 7 days, 14 days and 30 days) and per session. Users can block the internet access on any device for a specified duration.
Social supervision
Users can monitor or Block/Unblock Social domains such as WhatsApp, Facebook, Twitter, Instagram, and WeChat. Block Inappropriate content: Unblock and block URL for all devices/selected devices or a particular device.
Simple setup
Our goal is to reduce or remove the requirement for a truck roll or engineer visit and, as a result, we have integrated a number of time saving and direct solutions to ensure setup is straightforward regardless of the technical literacy of the end user. These include:
Reports

Security Status Reports from the last 7 days

Internet traffic
Available in certain territories, this highlights the total traffic scanned providing the internet traffic accessed by users
Security score
Based a weighted structure
Threat detection
Number of Threats blocked by our security system with breakdown on threat details, recommendation of threats, attack logs and breaches found
Scan
Scan the QR code to add your additional accessory or mesh unit to the connected smart home
Direct support
Remote addition or removal of a device in the connected smart home from either the Xunison care or Xunison app platforms allows our Service Provider Partners to provide direct support to their customers quickly and with significant in-home information that shows where any issues or gaps may be
Xunison accessories
Provision of accessories tailored to seamlessly pair with Xunison hub, from doorbells to security cameras
Matter ready
The addition of Matter support further simplifies the addition of devices as they will now follow a single addition process that can be viewed in app, online and with our simple setup videos

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